Recent Posts

The Importance of IICRC Certification in Restoration

11/16/2018 (Permalink)

Unexpectedly, you discover a broken pipe at your commercial property in downtown Chattanooga, TN. You immediately shut off the water main to the site, call your insurance agent and go online to find a commercial drying specialist. However, there are many to choose from. How can you be certain which company will quickly and properly complete the water clean up and restoration for your business structure and contents?

Institute of Inspection Cleaning and Restoration Certification (IICRC)

The IICRC provides certification based on industry standards for restoration companies. Look for the IICRC logo on company websites or professional vehicles. When you hire a certified restoration company, you can feel confident that the technicians will have the following skillsets:

  • Possess current knowledge of the field through experience, training and examination.
  • Uphold the IICRC high code of business ethics.
  • Maintain current licenses and insurance.

Commercial Drying Specialist Certification

When a broken pipe occurs, you need a specialist trained specifically in water clean up, commercial drying and restoration procedures. During the accreditation process, the IICRC ensures that technicians acquire and display the following knowledge and skills:

  • Demonstrate proper techniques in inspection and evaluation of commercial water damage.
  • Understand project management and coordination of commercial structures.
  • Recognize commercial hazards and safety considerations related to water damage.
  • Establish expertise in current methods of drying structures and materials.
  • Comprehend moisture mechanics, air management and the microbiology of flooding.

A broken pipe at your business is a stressful experience. Not only do you worry about damage to the building structure and contents, but you also become apprehensive about the interruption to your company. Finding a reputable commercial drying specialist for the water clean up and restoration process is critical to getting up and running again in an efficient manner. When the specialist is IICRC certified, you can trust that the technician possesses the skillset to get the job done right, which is why SERVPRO of Chattanooga is the company to call. 

Why Should You Call SERVPRO of Chattanooga?

11/14/2018 (Permalink)

Why SERVPRO Why Should You Call SERVPRO of Chattanooga? SERVPRO of Chattanooga's new facility in Ooltewah, TN.

A couple facts about SERVPRO of Chattanooga...

  • There are 32 hard working employees ready to serve you when you need us.
  • We have highly trained technicians that work 24 hours a day, 7 days a week, 365 days a year. Our advanced technology allow us to service your needs after fire or water damage.
  • From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:
    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes
  • SERVPRO of Chattanooga joined the Chattanooga and surrounding area community in December of 2008.
  • We have a brand new facility in Ooltewah, TN that houses our offices, warehouse, storage vaults, ozone room, and much more. 
  • We have a A+ rating with the Better Business Bureau and have kept that rating since 2008 when we became accredited with the BBB. 
  • Our Storm Team responds to disastrous storms as soon as it is safe to enter an area. Our team is still in North Carolina assisting those that had flood damage in September.  
  • We work closely with your insurance agent and adjuster when a claim has been filed.

SERVPRO of Chattanooga is Here to Help. Call us at (423) 326-1406.

The Team Behind the Scenes- Chattanooga, TN

11/14/2018 (Permalink)

Why SERVPRO The Team Behind the Scenes- Chattanooga, TN Our office team is one of the best!

Meet our Office Team!

Our amazing office team, Tammy, Rachelle, Whitney, Casey, and Colton are here to take your phone calls and assure you that you will be taken care of. Whether you are calling about an ongoing mold issue, an initial water loss, or an emergency fire call, our team will walk you through our initial process, gather insurance information, and answer any questions you may have. SERVPRO of Chattanooga is proud of our ability to effectively assist you when you are faced with a water, fire, or mold disaster. When our team receives a call from you, rest assured that they will communicate with you from the beginning of the job to the end. 

If you are faced with water, mold, fire, and other types of damage, call SERVPRO of Chattanooga at (423) 326-1406.

Check out our customers reviews on Facebook, Google, and Yelp.

3 Ways Landscaping Can Mitigate Flooding

11/12/2018 (Permalink)

Storm Damage 3 Ways Landscaping Can Mitigate Flooding Landscaping can reduce the issue of outside flooding at your home in Apison, TN

Three Ways to Facilitate Rain Drainage

Landscaping is not just for looks. Strategic design can help to reduce the risk of outside flooding at your home in Apison,TN. If you live in a region with heavy precipitation, you should consider these three ways to facilitate rain drainage.

1. Adjust Grading and Add Slopes

The grade of your property should divert water away from the foundation of your home. You may want to consider adding swales to redirect water down into ditches. Line the lowest part with rocks or plants that have deep roots and high water tolerance to slow water flow. A French drain can also be a functional solution for outside flooding.

2. Garden With Flooding In Mind

In addition to growing plants in swales, you may also want to install a rain garden. The plants in this garden should have high tolerance for wet soil and should be native so that they require little maintenance beyond rainfall. Water can pool in these gardens during a rain storm and percolate down into the soil. Use heavier mulch in other garden beds to prevent wood from floating off and clogging drains. You should also be sure not to over-water beds situated near the foundation of your home.

3. Divert Rain Spouts

A functional drainage system is essential for preventing leaks and flooding. Make sure that gutters and downspouts are clear and that the outlets are diverted to prevent water from pooling next to the exterior walls of your home. You can also extend downspouts or install gutter guards.

These are three ways to use landscaping to reduce the issue of outside flooding at your home in Apison,TN. You may want to consult with local rain drainage specialists to come up with the best solutions for your property. If your home floods, you can count on the expertise of storm and water damage restoration professionals.

Protect Your Business’s Roof With 3 Simple Tips

10/9/2018 (Permalink)

Commercial Protect Your Business’s Roof With 3 Simple Tips Roof damage caused by storm in Ooltewah,TN

If you are like most business owners, you probably think very little about the roof that covers your building. Nonetheless, if your roofing system springs a leak or otherwise fails, the damage to your company’s inventory and equipment can be significant.

To avoid a catastrophe, you must work to contain roof damage.

1. Trim Overhanging Branches

You can’t control the weather. When a thunderstorm or tornado rolls through, wind damage can be extensive. While you can’t keep shingles from blowing off the roof of your business, you can keep overhanging branches from falling onto your building. By regularly trimming trees and removing other debris, you decrease the chances that a falling limb may crash through your company’s roof.

2. Schedule Routine Inspections

Roofs are funny things. Often, roof damage takes years to reveal itself. When it does, it may be too late to repair the roofing system. If you are worried about the condition of the roof over your business, schedule regular inspections. For new roofs, having a technician take a look every three or four years is likely sufficient. For older ones, ask someone to crawl on the roof every year or so.

3. Replace Old, Damaged or Ineffective Roofs

Damaged roofs are dangerous. As such, scheduling a roof rebuild is simply something you can’t afford to delay. Replacing your company’s roof with a modern one is an effective way to protect the equipment and inventory inside your buildings. It is also a good way to safeguard your employees and customers.

Even with your best efforts, you may not be able to completely avoid roof damage. If your building’s roof springs a leak, the contents of your buildings may sustain considerable damage. Fortunately, a reputable restoration service in Ooltewah,TN, can likely help you with clean up. Still, to increase your odds of avoiding disaster, you must spend a bit of time thinking about your business’s roof.

4 Tips for Handling a Leaky Faucet

10/2/2018 (Permalink)

Water Damage 4 Tips for Handling a Leaky Faucet If you have a leaky faucet in your Chattanooga,TN home it's time to address the issue.

If you found a leaking faucet in your Chattanooga,TN, home, you need to address the issue sooner rather than later. Leaving a dripping faucet unfixed could cause bigger issues down the road. Here are 4 tips for getting to the bottom of your issue.

1. Turn the Water Off

Before you do anything else, be sure to turn off the water in the sink area where the issue is occurring. There should be handles underneath your sink or cabinet that can be turned to stop the water supply from running.

2. Use or Create a Drain Plug

If you have a preexisting plug for your sink, use it. If not, a rag or something similar will do. This stops you from dropping tools and other supplies down the drain while you work on your leaking faucet.

3. Identify Your Faucet Type

There are several types of faucets, so it is important to know what kind you own. Common types include:

  • Cartridge faucets, which are identified as containing cartridges and decorative handle caps.
  • Ceramic-disk faucets with cylinders made of ceramic material.
  • Ball faucets, which contain ball bearings.

Being able to identify your faucet type helps you make the right repair decisions for your equipment’s unique needs. Once you have deciphered what you have, research the steps required to remedy your leak and get busy on your fixes.

4. Figure out a Water Damage Plan

Even after you have a fixed leak, you will likely still need to determine what can be done to fix any damaged property that resulted from the dripping faucet. Water damage specialists should be able to help, so consider giving your local company a call.

A leaking faucet often causes panic in concerned homeowners like you. However, staying calm and creating a repair plan will be your best bet to stopping the leak as soon as possible and minimizing damage to your house.

5 Ways To Keep Your Family Safe During a Residential Fire

10/2/2018 (Permalink)

Fire Damage 5 Ways To Keep Your Family Safe During a Residential Fire Fire damage in Chattanooga,TN

No parent wants to have to face a house fire in Chattanooga,TN. Still, the best way to ensure your family survives a home fire is to develop an effective response plan. While making sure everyone knows about your house’s fire escape is a good idea, you must take a few other steps.

1. Develop a Plan

Effective fire preparation depends on having a plan. When you are creating your evacuation procedure, ask everyone in your household to help. Giving young children a stake in preparedness is a good strategy for boosting engagement. When creating your plan, think about the mobility and accessibility difficulties that young and elderly members of your family may have. 

2. Locate Two Exit Points
During a fire, your home’s natural exit may be blocked. As such, you should locate at least two exit points. Be sure everyone in your home knows about these.

3. Pick a Meeting Place
Accessing a fire escape is only part of the equation. You also must have a place where your family members can meet after they evacuate. Pick a location that is both safe and well-lit.

4. Examine Your Street Number
Seconds count during a fire. To increase the chances that emergency responders can locate your home, make sure your street number is clearly visible. 

5. Designate a Leader
You must be visible during any evacuation. If you are not home or are busy, you must have someone who can take charge. Designate an older child, neighbor or relative who can act as a leader if you aren’t around.

If your home sustains damage during a fire, you can probably use a professional restoration service to clean up and repair damage. You cannot, however, replace lives. By having a clear fire escape and developing a comprehensive evacuation plan, you can be certain your family members have the resources they need to survive a residential fire.

Basics of the Flood Cleanup Process

9/11/2018 (Permalink)

Storm Damage Basics of the Flood Cleanup Process Water damage on a basement in Ooltewah, TN

When your home is flooded, you may not know where to start the flood clean process. The EPA has several cleaning requirements for ensuring that your home in Ooltewah, TN, returns to a habitable state after a flood. When flood mitigation experts have removed excess water, they start the sanitation process. Your home is not clean until all the parts of this process are complete.

Item Assessment

Technicians may need to remove items from your home that have been damaged or destroyed by the flood. Anything in your house is subject to removal:

  • Furniture
  • Clothing
  • Draperies
  • Electronics
  • Documents
  • Books

The professionals will assess the items and decide if they can be set aside for cleaning or if they just need to be thrown away. All items that can be salvaged must be clean before they are placed back in your home.

Material Removal

If the flooding was extensive, cleaning requirements may dictate that part of the structure of your home be removed. Ceilings that have flood damage may be taken out, especially if they cover damp insulation. Even part of your walls or floors may have to be replaced. Those doing the repairs are likely to remove these materials before they attempt to disinfect anything.

Home Sanitation

To combat the germs that are undoubtedly present in flood water, everything that remains has to be sanitized. Every surface that is damaged by the flood must be cleaned with flood disinfectant. The appropriate protective equipment, such as goggles, face masks, respirators and gloves, should be worn. Try to avoid mixing different cleaners, as they may contain chemicals that release toxic fumes when combined. Sanitation is not complete until every surface has been cleaned and dried.

Cleanup is not always a quick process, but you want to make sure it is a thorough one. Following these cleaning requirements ensures that your home is safe once restoration is complete.

Recover From HVAC Water Damage

9/11/2018 (Permalink)

Water Damage Recover From HVAC Water Damage Air movers on a water damage in Collegedale, TN

Regardless of the type of business you operate in Collegedale, TN, the heating, ventilation and air conditioning system helps your commercial property stay comfortable all year long. What happens if a pipe bursts unexpectedly and causes a furnace flood? How does water impact the HVAC system? What actions do you take to recover

Consequences of Water Damage

Water damage creates problems for furnaces and air ducts beyond what is visible to the untrained eye. Both immediate and long-term complications can occur, including the following:

  • Ductwork exposed to flooding may deteriorate or harbor mold. Using the heating or air conditioning does not dry the ventilation system.
  • A flooded furnace can result in a host of problems. Submersion or exposure to water may cause the furnace to stop functioning. Worse yet, a malfunctioning furnace could possibly cause an electrical fire or leak carbon monoxide.

Steps for Recovery

Problems due to ductwork water damage or a furnace flood can be prevented by taking immediate, appropriate action after a pipe bursts on your property:

  • Contact your commercial insurance agent. Oftentimes insurance policies cover water damage from a broken pipe, which likely includes the HVAC system.
  • As soon as possible, call an emergency water restoration specialist. Do not attempt to inspect or repair HVAC equipment yourself. This may pose a safety risk, cause further damage to the system or impact insurance coverage.
  • For the ventilation system, air duct cleaning or duct replacement may be recommended depending on the extent of the water damage.
  • The furnace requires a full inspection. Parts of the furnace may need to be repaired or replaced, such as ignition systems, motors or valves. In some instances the entire furnace may need replaced.

Water damage to the HVAC system at your commercial property in Collegedale, TN, can cause long-term problems if not addressed. Whether waterlogged ductwork or a furnace flood is the culprit, take immediate action to clean, repair or replace the necessary components.

How To Remove Mold Odor From Your Home

9/4/2018 (Permalink)

Mold Remediation How To Remove Mold Odor From Your Home Mold behind baseboards in a Chattanooga, TN home

Mold can be a serious problem for any Chattanooga, TN, homeowner, especially when it comes to getting rid of the odor once the mold has been removed – a side effect of the mycotoxin it contains. If you are experiencing this issue in the aftermath of a flood or other moisture damage, then you know moldy smells can be quite unpleasant. However, there are a few ways you can handle the odor until a mold cleanup and remediation company can be called in to help with the problem.

Learn About Mold

Learning about your enemy can help you destroy it. One fact that may help you is to understand that the musty smell that mold emits is due to the mycotoxin it releases as it eats and grows. The more mold that is present, the stronger the odor is likely to be. Black mold can smell particularly strong, and you may even catch the smell before you see any visual signs.

Reduce Indoor Moisture

Moisture can be a major contributor to mold growth and high humidity can cause it to grow on a variety of surfaces, such as:

  • Paper
  • Wood
  • Drywall

Reducing indoor moisture with fans and by opening windows may help stunt mold growth and reduce the odor. It is important to remember, however, that this is probably a temporary fix and that the air might still need to be cleaned commercially.

Have an Expert Come In

Professional mold removal technicians have machines available that clean the air instead of simply masking it with air fresheners. Air filtration devices and ozone machines can destroy molecules in the air that cause the musty odor and leave any room smelling fresh. This type of mold remediation can ensure that the smell will not return once the process is complete.

Mold mycotoxin can cause strong, unpleasant odors to linger in your Chattanooga, TN, home after a flood or other problem that caused fungus growth. Knowing how to handle these smells can help expedite the cleanup process and leave your home smelling pleasant once more.